Operations Web Portal

An anonymized example of streamlining internal workflows and approvals.

Operations portal
Sample
Web Platform

Operations Visibility Portal

A role-based portal that centralizes approvals, dashboards, and status tracking.

Use Case Internal operations
Scope Workflow + reporting
Delivery MVP then iterations
Stack Web + API
Typical Stack
ASP.NET Core React PostgreSQL SSO

Overview

This use case focuses on improving operational visibility across departments.

Key data and approvals were fragmented, slowing response times and obscuring handoffs. The portal consolidates workflows, status tracking, and audit trails into one system.

Challenge

Multiple teams used separate tools with inconsistent status updates and no unified reporting.

Solution

Centralized workflow, access controls, and dashboards mapped to each role.

Outcome Highlights

  • Faster approvals with centralized workflows.
  • Single source of truth for ownership and status.
  • Reduced follow-ups through smart notifications.
  • Audit-ready records for compliance reviews.

Key Decisions

  • Role-based access mapped to departments.
  • End-to-end audit trail for every approval.
  • API integrations with ERP and CRM systems.
  • Configurable dashboards for managers.

System Diagram

Operations portal system diagram
Role-based access

Permissions mapped to responsibilities

Progress dashboards

Live status for approvals and queues

Audit trail

Traceable updates and handovers

System integrations

ERP/CRM data sync

Access controls

SSO and least-privilege roles

Backup plans

Snapshot and restore workflows

Audit logging

Traceable activity history